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Privacy policy

1 – Personal information collected

When you use our online store we collect the information you provide us to process your order, such as your name, address and email address.

When you navigate on our online store we also automatically receive the IP address of your device, which gives us details on the web browser and operating system you used.

Email marketing (if you subscribed to our newsletter): With your consent, we could send you emails related to our store, new products, promotions and other updates.


2 - Consent

How do you get my consent?

When you give us personal information to make a purchase, verify you credit card, place an order, plan a delivery or return a product, we assume that you consent to our collecting this information for use for that purpose only.

If we ask you for personal information for other reasons (e.g. for marketing purposes), we will explicitly ask for your consent or give you the opportunity to refuse. 


How can I withdraw consent?

After having given us your consent, if you change your mind and do not consent anymore to our contacting you, collecting your information or disclosing it, please advise us by email at [email protected] or by mail at: Boutique La Revanche 585 boul. Charest Est, Québec, QC, G1K 3J2, Canada


3 – Disclosure of information

We can disclose you personal information if the law requires us to do it or if you violate our General Terms & Conditions.


4 – Lightspeed

Our online store is hosted by Lightspeed Inc. They provide us with the e-commerce platform that allows us to sell you our products and services.

Your data are stored in Lightspeed's storing system and databases, and in the Lightspeed application. These data are kept on a secure server protected by a firewall.


Payment

If you pay by using a direct payment gateway then Lightspeed will store your credit card information. This information is encrypted in accordance with the Payment Card Industry Data Security Standard (PCI-DSS). Information related to your transaction will be stored as long as needed to complete your order. Once your order has been completed, the information related to this transaction will be deleted.

All direct payment gateways are in accordance with the PCI-DSS which results from a common effort by companies such as Visa, MasterCard, American Express and Discover.

PCI-DSS' requirements help ensure the secure processing of credit card data by our store and its service providers.

 

5 – Services provided by third parties

In general, third-party providers we use will only collect, use and disclose your personal information to the extent necessary to be able to perform the services they provide to us.

However, some third-party providers, such as payment gateways, have their own privacy policies with respect to the information we are required to provide them for your purchase transactions. Regarding these providers, we advise you to carefully read their privacy policy so that you understand how they will treat your personal information.

Please do not forget that some providers maybe be located or have facilities located in a jurisdiction different from yours or ours. So if you decide to pursue a transaction requiring the services of a third-party provider, your personal information could be governed by laws of the jurisdiction in which this provider is located or the jurisdiction in which its facilities are located.

As an example, if your are located in Canada and your transaction is processed by a payment gateway located in the US, your personal information that have been used to complete the transaction might be disclosed under US legislation, including the Patriot Act.

Once you leave this website and are redirected to a third-party website or application, you are not governed by this Privacy Policy anymore, nor by the General Terms & Conditions of our website.


Links

You might leave our website by clicking on some links present on our site. We assume no responsibility for the privacy practices of such other sites and recommend that you carefully read their privacy policies.


6 – Safety

In order to protect your personal data, we take reasonable precautions and follow industry best practices to ensure that it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

If you provide us with your credit card information, it will be encrypted using the SSL security protocol and store with AES-256 type encryption.

Even if no Internet transmission method or electronic storage method is 100% secure, we follow all the requirements of the PCI-DSS and other industry-recommended standards.


Cookies

We use cookies to better understand the use of our website by users, to improve user experience, and for statistical purposes. Collected data are for example geographic data, data on the operating system or device used, and session duration.

 

7 – Consent age

By using this site, you represent that you are at least the age of majority in your state or province of residence, and that you have given us your consent to allow any minor dependent on you to use this website.


8 – Modification of this Privacy Policy

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon posting to the website.

If our store is acquired by or merge with another company, your information may be transferred to the new owners so that we can continue to sell products to you.


Questions and Contact

If you want to: access, correct, modify or delete any personal information that we have about you; file a complaint; or if you simply want more information, contact us by email at [email protected] or by mail at: Boutique La Revanche 585 boul. Charest Est, Québec, QC, G1K 3J2, Canada

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By creating an account with our store, you will be able to move through the checkout process faster, store multiple addresses, view and track your orders in your account, and more.

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