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Shipping and returns

1. Pickup in store

In-store pickup is available for residents of Quebec, during the operating hours of our two shops in Quebec City: La Revanche St-Roch and La Revanche Capitale. Please check the address and operating hours of our stores for more information.

2. Shipping Fees

Quebec & Ontario: shipping fees are 9.99$ but are free for orders of 69$. The shipping fees includes handling, packing, and postage.

Nunavut, Newfoundland & Labrador: shipping fees are 14.99$ but are free for orders over 119$. The shipping fees includes handling, packing, and postage.

Rest of Canada: shipping fees are 12.99$ but are free for orders over 99$. The shipping fees includes handling, packing, and postage.

Important!

  • Some sales or promo codes may not be eligible to free shipping
  • A few oversized products are not eligible for free shipping, which will be indicated on these products' pages.

For US & International Shipping, consult this page.

3. Delivery time

A period of two working days must be allotted for processing orders for products in stock at our store, to which must be added 1 to 3 working days on average for delivery in Quebec. La Revanche can in no way be held responsible for a delay in delivery resulting from a shortage of stock at the distributor or attributable to the carrier.

4. Return of merchandise

The items supplied by LaRevanche.ca are new and guaranteed to be free from defects. If an item happens to be defective or does not correspond to what had been ordered, La Revanche commits to exchange or refund it, including shipping costs, within 15 days of the date of delivery, provided that it is accompanied by the delivery slip or a copy of the LaRevanche.ca invoice.

For the holiday season, items purchased between November 1 and December 31 may exceptionally be returned to us until January 15 inclusive. Please note that purchases made on December 26 are firm sales and cannot be returned.

For a return of merchandise, the customer must contact La Revanche Customer Service by email or phone to make the appropriate arrangements. Items must be in their original packaging, except in the event of an exchange due to defect.

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